To start the wholesale account registration process, please complete the application form available at the link below:

Wholesale registration form

Once the form has been submitted, your application will be reviewed by our team. You will receive an email confirmation within 1–2 working days informing you whether your account has been approved. After approval, you will gain access to wholesale pricing and be assigned a dedicated account manager, who will contact you by email.

To open a wholesale account with Cosibella Wholesale, your business must meet the following requirements:

• Be a legally registered and active business.
• Provide a valid VAT number or TAX identification number.
• Provide all required registration details, including your email address, full name, mobile number, company name, and company address.
• Be located in a country we currently serve. Please check the list of supported countries here.
• Accept our Terms & Conditions and confirm that you are registering as a legally registered business.

We review each wholesale application based on the information provided in the registration form. Please make sure that all company and business details are complete, accurate, and up to date when submitting your application.

If your business does not meet these requirements, we reserve the right to reject your application.

We currently support selected countries outside Europe. Please check the list of all supported destinations here or contact our team at contact@cosibella-wholesale.com if you are unsure whether we can supply your market.

Depending on the destination, additional documentation or declarations may be required.

No, we only process wholesale orders sent directly to the buyer's warehouse.

Yes. You can update your company details and delivery address directly in your customer account panel.

Use the “Forgot password?” option on the login page to reset your password. If you need further assistance, please contact your account manager.

No, we do not offer pre-orders.

You can view your order history and order details in your customer account panel. Simply go to Orders and Available Funds to view your previous orders.

Yes. If your order has not yet been shipped, you can request changes to its contents or cancel the order. Please contact us as soon as possible, as changes or cancellations will no longer be possible once the order has been shipped.

Yes. We offer a loyalty programme for our wholesale customers. You can find the rules and terms of the programme here:

Wholesale Discount Policy

Yes. The catalogue can be downloaded from your customer account panel or from the footer of our website. Please note that you must have an approved wholesale account to access the catalogue.

The minimum order amount (MOA) is €450 excluding VAT.

We ship all our packages from Warsaw, Poland (EU).

We ship to all EU countries and selected destinations worldwide. You can find the full list of countries we currently ship to here.

Shipping costs depend on the destination country, selected carrier, and the size and weight of the parcel. The shipping cost is calculated automatically at checkout.

You can arrange shipping with your own courier or use one of the available carriers offered by us, depending on the destination country, including DHL, FedEx, DPD, UPS and InPost (within Poland).

No, we do not offer free shipping for wholesale orders.

Orders are shipped from our warehouse within 72 hours.

Delivery time depends on the selected shipping method and carrier, as well as the destination country. The estimated delivery time for your order is displayed in the shopping cart before you complete your purchase.

Once the parcel has been collected from our warehouse by the carrier, a tracking number is provided and made available to the customer.

Every wholesale order is carefully checked for quantity, quality, and product condition before packing. We use secure, eco-friendly protective materials to help protect your products during transit. Glass items and other particularly fragile products receive additional protection to minimise the risk of damage. Each parcel is securely sealed, labelled, and prepared to help ensure your order arrives safely and in good condition.

If your order arrives damaged, please submit a complaint using our complaint form:

Complaint form

We offer 80+ beauty brands, including Korean beauty brands and other internationally recognised names. You can explore our full brand portfolio here.

We also offer our own exclusive in-house brands - SkinTra, HairTry and HanGlow - available for wholesale only through Cosibella. Learn more about our exclusive brands here.

We regularly expand our product range with new and in-demand beauty products. All products we supply are authentic.

Please note that brand availability varies by country depending on distribution rights and agreements with manufacturers.

Product availability can vary by country due to distribution rights and agreements with individual brands and manufacturers.

Some brands or products may have exclusive distributors in specific markets, which means we may not be authorised to supply them to certain countries.

If you cannot find a product you are looking for, please contact your account manager.

Our team will check its availability and whether it may be possible to add it to our wholesale offering for your market.

Yes. We only source original products from trusted and verified suppliers.

We take care to ensure that the products we offer meet the regulatory requirements applicable to Cosibella as a supplier for the relevant market. This includes product notification, labelling and the appointment of a Responsible Person where required.

The products we offer are supported by the documentation required for the relevant market.

However, certain regulatory or technical documents are not routinely shared with wholesale customers. Depending on the product, this may include CPNP or other notification information, SDS/MSDS and other regulatory or technical documentation.

Relevant product documentation is maintained and handled in line with applicable legal requirements.

If you’d like to become an official distributor of SkinTra, HairTry or HanGlow, simply fill out our short distributor application form and tell us more about your business:

Become a distributor

Once submitted, our team will review your application and get back to you as soon as possible regarding the next steps.

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You can pay for your order by bank transfer or credit/debit card.

The invoice is sent automatically to the email address provided with your order. If you have not received it, please check your spam or junk folder first. If you still cannot find it, please contact our Customer Support team.

No. Cosibella Wholesale does not offer standard returns. Once an order has been shipped, it is considered final and cannot be returned for reasons such as change of mind.

However, you may submit a complaint if the product is defective or there is another valid reason for a claim.

For more information, please see our Terms & Conditions:

Wholesale Terms & Conditions

You can submit a complaint using our complaint form:

Complaint form

Once your complaint has been submitted, our team will review the case thoroughly and contact you with further information about the next steps.